Warranty - Wilsonart

Wilsonart Full Warranties

Wilsonart® Classic Flooring with Tap-N-Lock™ Technology Limited Warranty - Residential

Effective June 15, 2002, Wilsonart International, Inc. (Wilsonart) warrants to the original homeowner that for a period of twenty (20) years from the date of sale to the original homeowner, the Classic laminate flooring shall, under normal use and service for residential flooring applications:

Not have visible wear through the decorative print,
Not fade due to exposure to sun or electrical light,
Not stain due to items listed in our care and maintenance guide, and
Will resist water damage from topical spills

Gloss reduction is not surface wear. Resists water damage means that the Wilsonart® planks or tiles will not swell, delaminate or peak at the seams provided water is promptly removed and the floor is allowed to dry.

For best results, your Wilsonart® product should be installed by a Wilsonart® authorized installer who has been trained by Wilsonart. If the product has not been installed by a Wilsonart® authorized installer, and the product does not perform as warranted, Wilsonart agrees to provide material for one (1) repair or replacement of all or any part of the installation at Wilsonart’s discretion, and labor costs will not be covered. If the product is professionally installed by an authorized installer, for the first year from the date of installation, Wilsonart will pay the reasonable labor and material to repair the non-conforming area or replace the floor at Wilsonart’s discretion. After the first year, this warranty will be pro-rated on the basis of a twenty (20) year life expectancy. For the balance of the warranty period, if a valid claim is made after the first year, but prior to the completion of the twentieth (20th) year, Wilsonart will pay a percentage of the reasonable material and labor costs for repair. This percentage will be based on the number of years from the date of the original installation up to the twentieth (20th) year. For example, if the claim is made in the tenth year, Wilsonart will pay fifty percent (50%) of the reasonable material and labor costs of repair. If the original design is no longer available, Wilsonart will replace the floor with another design of equal value during the first year and a prorated portion of the costs of replacement from that point on, up through the twentieth (20th) year, in the same manner as described above. This warranty shall not apply to damage arising from any of the following:

Accidents, abuse or misuse
Exposure to extreme temperatures
Failure to install or use this product in accordance with Wilsonart Flooring Installation instructions
Improper maintenance
Improper adhesive
Flooding, either by natural cause, or plumbing failures
Trapped water underneath the Wilsonart floor arising out of or in connection with any condition of the sub-floor
Installation of product with visible manufacturing defects

Further, this warranty shall be void and of no further force or effect if any of the following events occurs:

The product is removed from the original place of installation
Sale of the home where the product was originally installed
Unauthorized repairs to the product

NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WILSONART FLOORING BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

No fabricator, installer, dealer, agent or employee of Wilsonart Flooring, has the authority to increase or alter the obligations or limitations of this warranty.

This warranty gives you specific rights. You may have other rights under state law. Your rights and limitations described above may vary from state to state. Thus, it is important to retain this warranty information.

Wilsonart Flooring DuoLink^®Limited Residential Warranty

Effective September 1, 2001, Wilsonart International, Inc. warrants for a period of fifteen (15) years that its DuoLink laminate flooring shall, under normal use and service for residential applications:

· Not have visible wear through the decorative print surface
· Not fade due to exposure to indirect sunlight or electrical light,
· Not stain due to items listed in our care and maintenance guide
· Will resist water damage from topical spills or leaks from household appliances

Gloss reduction is not surface wear. Resists water damage means that the DuoLink planks will not swell, delaminate or peak at the seams provided water is promptly removed and the floor is allowed to dry.

If the product has not been installed by a Wilsonart® authorized installer, and the product does not perform as warranted, Wilsonart International, Inc. agrees to provide material for one (1) repair or replacement of all or any part of the installation at Wilsonart International, Inc.'s discretion, and labor costs will not be covered. After the first year from the date of your installation, Wilsonart will cover reasonable material repair costs prorated based on the number of years from the date of the original installation. If the product is professionally installed by a Wilsonart® authorized installer, for the first year from the date of installation of the product, Wilsonart International, Inc. will pay the reasonable costs of labor and material to repair the non-conforming area or replace the floor at Wilsonart International, Inc.'s discretion. For the balance of the warranty period, Wilsonart International, Inc. will pay the reasonable material and labor costs for repair based on the number of years from the date of the original installation. If the original design is no longer available, Wilsonart International, Inc. will replace the affected floor materials with another design of equal value. The above remedy is the customer's sole and exclusive remedy under this warranty. This warranty shall not apply to damage arising from any of the following:

· Accidents, abuse or misuse
· Exposure to extreme temperatures
· Failure to install or use this product in accordance with Wilsonart Flooring Installation instructions
· Improper maintenance
· Improper adhesive (if used)
· Flooding, either by natural cause, or plumbing failures
· Trapped water underneath the Wilsonart floor arising out of or in connection with any condition of the sub-floor
· Installation of product with visible manufacturing defects. Any manufacturing defect must be reported prior to product installation or, under any circumstance, no later than six (6) months after the date of purchase to be covered under the warranty.

NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WILSONART INTERNATIONAL, INC. BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Wilsonart International, Inc. excludes and will not pay incidental or consequential damages, cost or expenses whether arising under this warranty, in contract, negligence or otherwise. By this, we mean any loss, expense or damages other than the flooring itself that may result from a defect in the flooring.

No fabricator, installer, dealer, agent or employee of Wilsonart International, Inc., has the authority to increase or alter the obligations or limitations of this warranty.

Wilsonart Flooring Estate Plus Limited Lifetime Warranty - Residential

Wilsonart International, Inc. (Wilsonart) warrants to the original homeowner that the Estate Plus laminate flooring shall, under normal use and service for residential flooring applications:

Not have visible wear through the decorative print,
Not fade due to exposure to sun or electrical light,
Not stain due to items listed in our care and maintenance guide, and
Will resist water damage from topical spills

for the lifetime that the original homeowner owns and lives in the house in which the product is installed. THIS WARRANTY IS NOT TRANSFERABLE.

Your Wilsonart® product must be installed by a Wilsonart® authorized installer who has been trained by Wilsonart. If the product has not been installed by a Wilsonart® authorized installer, and the product does not perform as warranted, Wilsonart agrees to provide material for one (1) repair or replacement of all or any part of the installation at Wilsonart’s discretion, and labor costs will not be covered. If the product is professionally installed by an authorized installer, for the first year from the date of installation, Wilsonart will pay the reasonable labor and material to repair the non-conforming area or replace the floor at Wilsonart’s discretion. After the first year, this warranty will be pro-rated on the basis of a twenty-five (25) year life expectancy. For the balance of the warranty period, if a valid claim is made after the first year, but prior to the completion of the twenty-fifth (25th) year, Wilsonart will pay a percentage of the reasonable material and labor costs for repair. This percentage will be based on the number of years from the date of the original installation up to the twenty-fifth (25th) year. For example, if the claim is made in the tenth year, Wilsonart will pay sixty percent (60%) or 15/25 of the reasonable material and labor costs of repair. Wilsonart will prorate the cost based on the twenty-fifth (25th) year for the remaining years that the product is in your home.

If the original design is no longer available, Wilsonart will replace the floor with another design of equal value during the first year and a prorated portion of the costs of replacement from that point on, up through the twenty-fifth (25th) year, in the same manner as described above.

This warranty shall not apply to damage arising from any of the following:

Accidents, abuse or misuse
Exposure to extreme temperatures
Failure to install or use this product in accordance with Wilsonart Flooring Installation instructions
Improper maintenance
Improper adhesive
Flooding, either by natural cause, or plumbing failures or appliances
Trapped water underneath the Wilsonart floor arising out of or in connection with any condition of the sub-floor
Installation of product with visible manufacturing defects

Further, this warranty shall be void and of no further force or effect if any of the following events occurs:

The product is removed from the original place of installation
Sale of the home where the product was originally installed
Unauthorized repairs to the product

No fabricator, installer, dealer, agent or employee of Wilsonart International, Inc., has the authority to increase or alter the obligations or limitations of this warranty.

Wilsonart® Flooring Classic and Estate Plus Limited Warranty - Commercial

Effective January 1, 2003, Wilsonart Flooring (“Wilsonart”) warrants for a period of five (5) years for Wilsonart® Classic and for seven (7) years for Wilsonart® Estate Plus (excluding ceramic and stone finish designs which are not recommended for commercial applications), from the date of sale to the original purchaser for light to medium commercial, non-industrial applications, its Classic and Estate Plus laminate flooring products shall, under normal use and service:

Not have visible wear through the decorative print surface
Not fade due to exposure to sun or electrical light,
Not stain due to items listed in our care and maintenance guide

Gloss reduction is not surface wear.

Your Wilsonart® product must be installed by a Wilsonart authorized installer who has attended an approved Wilsonart Flooring installation training program. If the product does not perform as warranted, Wilsonart agrees that for the first year from the date of installation of the Wilsonart Flooring, Wilsonart will pay the reasonable costs of labor and material to repair the non-conforming area or replace the floor, at Wilsonart’s discretion. After the first year, this warranty is pro-rated on the basis of a five (5) year or seven (7) year life expectancy. If a valid claim is made after the first year but prior to the completion of the fifth (5th) or seventh (7th) year, Wilsonart will pay a percentage of the reasonable material and labor costs for repair. This percentage will be based on the number of years from the date of the original installation up to the fifth or seventh year. For example, if the claim is made in the second year of the five year warranty or fourth year of the seven year warranty, Wilsonart will pay three-fifths or three-sevenths of the reasonable material and labor costs of repair. If the original design is no longer available, Wilsonart will replace the floor with another design of equal value during the first year and based on the prorated portion of the costs of replacement from that point on, up to the fifth (5th) or seventh (7th) year, in the same manner as described above.

This warranty shall not apply to damage arising from any of the following:

Accidents, abuse or misuse
Exposure to extreme temperatures
Installation by an unauthorized installer
Failure to install or use this product in accordance with Wilsonart Flooring Installation instructions
Improper maintenance
Improper adhesive
Heavy commercial applications
Installation of product with visible manufacturing defects

No fabricator, installer, dealer, agent or employee of Wilsonart International, Inc., has the authority to increase or alter the obligations or limitations of this warranty.

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